That this House is appalled by the unreliable performance of the 12.44 Virgin Train service on 19th May from Crewe to London; condemns the failure of Virgin staff to warn customers of a potential delay prior to the departure of the train; rejects the notion that a signal failure exonerates them from responsibility to their customers; notes that this train was packed with hon. Members, Ministers and at least one Cabinet Minister; and believes that whoever wins the Crewe and Nantwich by-election, they will not have been assisted by Virgin Trains.
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